Refund policy
We accept returns within 14 days of delivery. To qualify for a return, items must be unused, in their original condition, and accompanied by their original packaging. Shipping costs for returns are not covered by us.
To initiate a return, please reach out to us at info@americanaoutdoorlighting.com. Note that you will be responsible for arranging the return shipment to us.
If you encounter any issues with your return, do not hesitate to contact us at info@americanaoutdoorlighting.com.
Order Issues
If your order arrives damaged or you receive the incorrect item, please contact us immediately with your order number and a photo of the issue so we can resolve it for you. We handle these situations on a case-by-case basis but strive for the utmost customer satisfaction.
