We accept returns within 14 days of delivery. To qualify for a return, items must be unused, in their original condition, and accompanied by their original packaging. Shipping costs for returns are not covered by us.

To initiate a return, please reach out to us at info@americanaoutdoorlighting.com. Note that you will be responsible for arranging the return shipment to us.

If you encounter any issues with your return, do not hesitate to contact us at info@americanaoutdoorlighting.com.

Order Issues
If your order arrives damaged or you receive the incorrect item, please contact us immediately with your order number and a photo of the issue so we can resolve it for you. We handle these situations on a case-by-case basis but strive for the utmost customer satisfaction.

Privacy Policy
Effective: Jan 01, 2020

Americana Outdoor Lighting (“AOL”) is committed to protecting your privacy. This policy outlines our practices concerning information gathering, dissemination, and protection for our website and services.

Information We Collect and How We Use It
AOL collects personally identifiable information voluntarily provided by you, such as your name, address, email, and business-related information, through our website, emails, or online forms. This information is used to respond to your inquiries, provide requested services, and update you on AOL products.

If you wish to update or remove your information, please contact us at info@americanaoutdoorlighting.com.

Disclosure to Third Parties
We may share your information with third-party service providers for the purposes of performing services on our behalf. We also share information as necessary to operate our services or when you have consented to such sharing. Our policy is to protect your information and use it only as necessary for the services we provide.

SMS Marketing and Legal Compliance
AOL adheres to legal best practices for SMS marketing. When opting into our SMS communications, you agree to receive marketing messages and updates. We ensure all messages are compliant with relevant laws and regulations, providing options to manage your preferences or opt-out at any time.

Non-Personal and Cookie Information
We collect non-personal information for site improvement purposes and may use cookies to enhance your web experience. Our website may include links to third-party services, which are governed by their own privacy policies.

Security Measures
AOL has implemented security measures to protect against loss, misuse, and alteration of information under our control, including SSL encryption for data transmission and controlled access to information.

Your Data Protection Rights
AOL respects your data protection rights, including the right to access, correct, erase, restrict, object to processing, and data portability of your personal data.

Contacting Us
For any questions or to exercise your data protection rights, please contact us at info@americanaoutdoorlighting.com, call (813) 536-3263, or write to us at: Americana Outdoor Lighting, 6116 Benjamin Rd., Tampa, FL 33634.

AOL reserves the right to modify this privacy policy at any time.

Terms of Service Overview
Welcome to Americana Outdoor Lighting. By accessing our website and utilizing our services, you're agreeing to be bound by the following terms and conditions. These apply to all site visitors, customers, and all other users of the site. Please read these terms carefully before using our website. Your access to and use of our service is conditioned on your acceptance of and compliance with these Terms. If you disagree with any part of the terms, you may not access the service.

Service and Conditions
Our website offers detailed information, tools, and services, which you agree to use under these terms. By purchasing something from us, you engage in our service and agree to the terms provided here, including additional terms and conditions and policies referenced by hyperlink. We host our store on Shopify Inc., offering us the online e-commerce platform for selling our products and services.

Online Store Terms
By using this service, you represent you're at least the age of majority in your residence, or have given us consent to allow any of your minor dependents to use this site. You must not use our products for illegal or unauthorized purposes nor violate any laws in your jurisdiction.

General Conditions
We reserve the right to refuse service to anyone at any time. Your content may be transferred unencrypted over various networks.

Accuracy of Information
We aim to provide up-to-date information on our site, but we cannot guarantee all site information will always be accurate or current. Relying on this site's content is at your own risk.

Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

Products or Services
Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our return or exchange policy.

Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, per household, or per order.

Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control.

Third-Party Links
Our service may include materials from third-parties and links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

User Comments, Feedback, and Other Submissions
If you send us comments, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, edit, copy, publish, distribute, and use in any medium any comments you forward to us.

Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in unlawful acts, to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.

Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

Indemnification
You agree to indemnify, defend, and hold harmless Americana Outdoor Lighting and our partners from any claim or demand, including reasonable attorneys’ fees.

Severability
If any provision of these Terms is held to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these terms at any time by notifying us that you no longer wish to use our services.

Entire Agreement
These Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us.

Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States.

Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, to update, change or replace any part of these Terms of Service.

Contact Information
Questions about the Terms of Service should be sent to us at info@americanaoutdoorlighting.com.

• How do I join Team Americana Joining Team Americana is easy! Simply submit your business information through our registration form and one of our Quality Assurance agents will review your submission within 2 business days. If approved, you'll receive an email notification with more information about setting up your profile. Once you have an active landscape light installer account, you'll be able to purchase and track orders on our website.
• Am I eligible to join Team Americana?
  Yes, you may be eligible to join Team Americana if your business specializes in landscape light installation or falls within the broader spectrum of outdoor contracting and home improvement services. Our selection criteria are tailored to identify partners who bring a professional commitment to enhancing outdoor spaces through superior lighting solutions. Eligibility hinges on your ability to demonstrate a dedicated operation in landscape lighting, garden design, outdoor renovations, or similar fields where high-quality lighting plays a crucial role in the projects you undertake. By focusing on businesses ingrained in the landscape or home improvement industries, we ensure our exclusive products and benefits align with the needs and expertise of our members, fostering mutual growth and success.
  
  To determine your eligibility for Team Americana, our Quality Assurance team will conduct a thorough review of your application, assessing your business's focus, scope, and alignment with our mission to bring professional outdoor landscape lighting to every home in America. This vetting process ensures that our team comprises skilled professionals passionate about delivering excellence in outdoor lighting installations. As part of Team Americana, you'd gain access to a suite of benefits designed to elevate your business, including exclusive pricing on American-built, high-quality lighting products, expert support, and educational resources tailored to the landscape lighting industry. If your business embodies the spirit of innovation and quality service in outdoor lighting and home improvement, we invite you to apply and join our mission to illuminate spaces with unmatched elegance and efficiency.

After approved, you'll be prompted to create your account and add a password.

After creating your account and logging in, you'll have access to our catalog, pricing, and can purchase directly online.

After placing an order, you'll receive email confirmation and our fulfillment team will work to get your lights shipped within 48 hours priority so that you receive your lights as quickly as possible.

Our outdoor lighting are engineered for enduring performance, it comes with a patented compression fit lens and vacuum-tested double O-ring protection, ensuring absolute immunity to water intrusion.